1. Introduction

At Africa Gaming Expo (AGE Lagos), we value the trust our users place in us. We are committed to protecting your personal data and ensuring transparency regarding how your information is collected, used, and managed across all our digital platforms, including the AGE mobile app, website, and partner services.

2. Types of Data We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, and company details.
• Login Details: Email and password (encrypted).
• Usage Data: App interactions, content preferences, session length.
• Technical Data: Device type, operating system, IP address, cookies.
• Optional Data: Survey responses, event feedback, and subscription preferences.

3. Purpose of Data Collection

We collect data to:

• Facilitate user access and personalization.
• Improve event services, digital content, and app functionality.
• Send updates, newsletters, and promotional materials.
• Conduct analytics and gather insights for performance improvement.

4. Data Sharing

AGE Lagos does not sell personal data. Data may be shared with:

• Trusted service providers (for hosting, analytics, communications).
• Law enforcement agencies, where required by law.

All third parties are obligated to protect your data and comply with applicable data protection regulations.

5. Data Retention

Your personal data is retained as long as your account is active or required to provide services, or as required to comply with legal obligations or resolve disputes.

6. User Rights & Data Deletion Request

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Withdraw consent for specific data uses.
• Request deletion of your data, aside from login credentials needed to maintain system integrity.

7. How to Request Data Deletion

Send an email to: [email protected]

Subject: Data Deletion Request

Include the following details:

• Your full name
• Registered email address
• Specific data you wish to be deleted
• Reason for the request (optional)

Our team will respond within 5 business days, and your request will be processed within 5–10 business days.

8. Contact Information

9. Policy Updates

This policy is subject to periodic updates. Users will be notified of any significant changes through the AGE app and website. Continued use of our services constitutes acceptance of the updated policy.